Privacy Policy
United Roofing Experts ("us", "we", or "our") takes your privacy seriously. This Privacy Policy explains our collection, use, and disclosure of information/data on and through our website located at terms and conditions hereinafter referred to as the "Website", and the choices you have associated with that data.
Your use of the Website is at all times subject to the United Roofing Experts Terms and Conditions, which incorporate this Privacy Policy, and are accessible from terms and conditions. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms and Conditions.
OWNERSHIP
United Roofing Experts owns and operates the Website for and on behalf of United Roofing Experts, and its parents, subsidiaries and affiliated companies (“United Roofing Experts”). As such, while the Website is operated and maintained by United Roofing Experts, some of the information collected herein, including without limitation Data (as defined herein), will be delivered to and/or sold to United Roofing Experts for the purposes of contacting you about potential interest in receiving further information on products or services that United Roofing Experts can offer you to purchase, including providing an estimate/quote for services and answering any questions you have about their offerings.
This Privacy Policy does not apply to any websites owned and operated directly by United Roofing Experts, Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro, and other sites, services, and products that do not display or link to this policy or that have their own privacy statements.
YOUR CONSENT TO PRIVACY POLICY AND INFORMATION COLLECTION AND USE
Any person accessing, browsing, or otherwise using the Website, either manually or via an automated device or program, shall be bound by the terms of this Privacy Policy, and consent to the collection, use, and disclosure of Data (as defined herein) pursuant to the terms of this Privacy Policy.
We collect several different types of information for various purposes to provide and improve our services to you.
TYPES OF DATA COLLECTED
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Personal Information:
While using our Website, we may ask you to voluntarily provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information") – in particular if you register to be sent more information. Personal Information may include, but is not limited to:
- Email Address
- First Name
- Last Name
- Phone Number
- ZIP / Postal Code
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send or in this Privacy Policy.
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Usage Data:
We may also collect information on how the Website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, location information, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We also use website analytics tools on our Website to retrieve information from your browser, including the site you came from, and the pages you view within our Website. Through website access logs we may collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our Website. This information is used for internal purposes by technical support staff for research and development, analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no Personal Information and cannot be used to gather such information, may also be provided to third parties.
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Tracking Cookies Data:
We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information (“Cookies”).
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our Website.
We use Cookies as part of our marketing efforts, including re-targeting promotional campaigns, as well as to adjust focus and target audience/market. Examples of Cookies we may use:
- Session Cookies: We use Session Cookies to operate our Website.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
We also use HTML LocalStorage to keep track of the queries that a user is running. HTML LocalStorage is functionally similar to Cookies, but allows more data to be cached locally.
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Social Media and Contests:
We have or may have a presence on various social media platforms, such as Facebook. We receive anonymized and aggregated demographic and use information from these services when you engage with us on them. In addition, we may offer sharing features and other integrated tools (such as the Facebook "Like" button). Such integrated features may share data and are governed by the privacy policies of the third parties that provide these features. From time to time, we may conduct contests and sweepstakes. If you participate, we may collect information from you, as described in the terms of the contest or sweepstakes (“Social Media/Contest Data”). You should review the privacy policies of all social media platforms and third-party websites that you visit as their policies may differ from this Privacy Policy.
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Use of Data:
United Roofing Experts uses the collected Personal Information, Usage Data, Cookies, and Social Media/Contest Data (collectively, “Data”) for various purposes:
- To deliver Data to Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro, to contact you about potential interest in receiving further information on the services that Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro can provide, including an estimate;
- To provide you with news, special offers and general information about other goods, services and events which Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information;
- To provide and maintain our Website;
- To notify you about changes to our Website;
- To allow you to participate in interactive features of our Website when you choose to do so;
- To monitor the usage of our Website;
- To detect, prevent and address technical issues;
- To provide customer support; and
- To engage in our business.
LINKS TO OTHER SITES
Our Website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services, including Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro.
DISCLOSURE TO THIRD PARTIES
Except as described in this statement, we will not disclose your Data outside of Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro, and United Roofing Experts and their controlled subsidiaries and affiliates, without your consent. This Privacy Policy details United Roofing Experts use and sharing of your Data, which includes sharing of Data with Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro. United Roofing Experts has no control over Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro or their use or sharing of any Data, nor does United Roofing Experts make any representations or warranties about how Data is managed by Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro. You should review Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro’s Privacy Policy to determine how Data is managed by Erie Home, Erie Home_BC, Erie Roofing, Roof Savings Pro – which is available at their own website, currently located at: https://eriemetalroofs.com/privacy-policy/
We may disclose your Data to others: (i) if we have a good faith belief that we are required or permitted to do so by law or legal process; (ii) in connection with legal or administrative proceedings; (iii) to protect the rights, reputation, property or safety of United Roofing Experts or others; (iv) to defend or enforce our rights and obligations; or (v) if the disclosure is required by mandatory professional standards.
In the event that we decide to sell all or part of our stock or assets or merge our company, we reserve the right to include Data among the assets transferred to the acquiring or surviving company. We will attempt to appropriate protection for Data in these types of transactions.
CHILDREN'S PRIVACY
This Website is intended for adults in the United States. Our Website does not address anyone under the age of 18 (“Child” or "Children"). We do not knowingly collect Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.
CALIFORNIA AND THE EUROPEAN UNION
United Roofing Experts does not target consumers in, nor does business in, California or the European Union.
SECURITY
United Roofing Experts takes reasonable precautions to protect your Data, including using a variety of security technologies and procedures to protect your Data from unauthorized access, use, or disclosure.
Data collected on the Website may be stored and processed in the United States or any other country in United Roofing Experts or its service providers maintain facilities.
No payment information or transactions are processed as part of the Website.
Although we endeavor to provide reasonable security, no system can prevent all potential breaches or guarantee perfect security. United Roofing Experts makes no representations or warranties with regard to the Website or sufficiency of these security measures. United Roofing Experts shall not be responsible for any damages arising out of this Website. Please contact us immediately at [email protected] if you suspect a vulnerability in our Website systems or services
ACCESS TO YOUR INFORMATION
If you wish to obtain a copy of the particular information that you provided to us, or if you become aware the information is incorrect and you would like us to correct or delete it, contact us at [email protected]. Before we are able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will correct, amend or delete any erroneous data if instructed to do so by you. We always will endeavor to respond within an appropriate timeframe to any request under this section.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- Or, write to: 5520 Glades Cut-off road #K9224, Fort Pierce, FL, 3498
- If you want to stop the delivery of future promotional communications from our Website, you can email us at the address above, or by following the specific instructions in any e-mail you receive to unsubscribe. Any such requests to stop delivery of promotional communications from our Website, will cease the delivery of communications from this Website alone. If you are receiving promotional communications from other companies or websites with whom we shared your Data, you will need to unsubscribe from their promotional communications directly through those companies.
NEVADA PRIVACY RIGHTS
The information and terms in this Nevada section supplement the information and terms contained in the rest of this Privacy Policy and applies to you if you reside in Nevada. We adopt these terms to comply with the Nevada Senate Bill 220 (an Act relating to Internet privacy), Nevada Revised Statutes Chapter 603A, and other state privacy laws (all such laws are collectively referred to for purposes of this Privacy Policy as the “Nevada Privacy Laws”). Any terms defined in the Nevada Privacy Laws have the same meaning when used in section of this Privacy Policy.
Residents of Nevada may request a list of all third parties to which we, through the Website, have disclosed certain information during the preceding year for the third parties' direct marketing purposes. If you are a Nevada resident and want such a list, please contact us at [email protected]. For all requests, you must put the statement "Your Nevada Privacy Rights" in the subject line and body of your request, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
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Do Not Track:
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
In additional to the Personal Information and Data defined in other sections of this Privacy Policy, we may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (also included within “Personal Information”). In particular, we have collected or may collect the following categories of personal information from consumers within the last twelve (12) months:
Category Examples (Including but not limited to) or (non-exhaustive list) Collected (YES or NO) Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. YES Personal Information A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES Protected classification characteristics under state or federal law Age (40 years or older), race, color, ancestry, national origin (including language use and possession of a driver’s license issued to persons unable to provide their presence in the United States as authorized under federal law), citizenship, religion or creed (including religious dress and grooming practices), marital status, medical condition (including cancer or a record or history of cancer), AIDS/HIV, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, veteran or military status, Political affiliations or activities, status as a victim of domestic violence, assault, or stalking, genetic information (including familial genetic information), request for family care leave, request for leave for an employee’s own serious health condition, request for Pregnancy Disability Leave, retaliation for reporting patient abuse in tax-supported institutions. NO Commercial information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. NO Biometric information Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. NO Internet or similar network activity Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. YES Geolocation data Physical location or movements. YES Sensory data Audio, electronic, visual, thermal, olfactory, or similar information. NO Professional or employment-related information Current or past job history or performance evaluations. NO Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO Inferences drawn from other personal information Profile reflecting a consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO Personal Information does not include:
- Publicly available information from government records;
- De-identified or aggregated consumer information; and
- Information excluded from the Nevada Privacy Laws scope.
In additional to the statements made in other sections of this Privacy Policy, we obtain the categories of Personal Information listed above from the following categories of sources:
- Directly from you when you submit any forms with, for or on our Website.
- Directly and indirectly from your interaction with our Website. For example, from submissions through our Website or website usage details (including without limitation IP address, device ID, geolocation data collected automatically).
- Directly from you. For example, from documents that you provide to us related to the services for which you engage us or from audience segments used for targeted advertising.
- Indirectly from you. For example, through information we collect from you in the course of providing services to you.
- From third-parties that interact with us in connection with the Website we provide. For example, from demand-side platforms, data management platforms, ad targeting vendors, and/or attribution partners. For example, we may ingest audience data from third-party data providers to power targeted ad serving.
- From anti-fraud and other crime prevention partners.
In additional to the uses identified in other sections of this Policy, we may use or disclose the Personal Information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the Personal Information is provided. For example, if you provide us with Personal Information in order for us to provide services, we will use that information and submit as indicated.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To improve our services including the powering of products and features used throughout the site.
- To power and maintain saved user accounts.
- For attribution purposes.
- To send promotional materials and/or informational materials.
- To provide custom and/or individually-tailored website experiences.
- For ad serving, targeting and retargeting, creation of audience segments, and related OBA (online behavioral advertising) purposes.
- To create inferred search preferences and inclination/intent to purchase certain services for improved ad targeting and custom experience implantation.
- For internal operations and services optimization including product and service development.
- For testing, research, analysis and product and service development.
- As necessary or appropriate to protect the rights, property or safety of us, our users or others.
- To enable anti-fraud and crime prevention efforts.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- Where information is provided in connection with employment or employment applications, Personal Information may be used in the normal course of employment and the application process.
- As described to you when collecting your Personal Information or as otherwise set forth in the Nevada Privacy Laws.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.
- To verify the accuracy of the Personal Information through a third-party vendor or entity.
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Beyond the previously-enumerated reasons for disclosure of your Personal Information to third parties, we may disclose your Personal Information to a third party for other business purposes. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- sales, identifying the Personal Information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
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Deletion Request Rights
You have the right to request that we delete any Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech and/or ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
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Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- By email at: [email protected]
- Or, write to : 5520 Glades Cut-off road #K9224, Fort Pierce, FL, 3498
Only you (or a person registered with the Secretary of State of your state of residence that you authorize to act on your behalf) may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
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Personal Information Sales Opt-Out, Opt-In Rights & Do Not Sell
If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us as follows:
- By email at: [email protected]
- Or, write to : 5520 Glades Cut-off road #K9224, Fort Pierce, FL, 3498
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into Personal Information sales at any time by contacting us as provided above.
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.
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Response Timing and Format
We endeavor to respond to a verifiable consumer request within 60 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we reserve the right to deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option (if no preference is indicated we reserve the right to contact you at our discretion). Any disclosures we provide will only cover the 12-month period preceding the receipt date of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
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Non-Discrimination
We will not discriminate against you for exercising any of your Nevada Privacy Laws rights. Unless permitted by the Nevada Privacy Laws, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.